Press Room

Most logistics warehouses don’t have appropriate onboarding processes. Contractors report issues such as lack of onboarding, unfit training staff, and language barriers. We believe that how.fm’s worker-centric, multi-language platform can quickly provide value to these organizations by creating worker-generated content, retaining that knowledge for future workers, and disseminating it in a way that is relatable and understandable.

Companies need the option to hire staff speaking any language, get them job-ready, fast, with the least possible involvement of an already thin layer of experienced long-term personnel. The how.fm software covers pre-onboarding, orientation, health & safety, job-related skills and work instructions. how.fm’s SaaS solution generates company-specific sites, which enables businesses to ‘put training on autopilot’.

There has been a war for warehouse talent bubbling in the ecommerce industry. It’s not even the challenge of finding and recruiting the staff, but it goes further to retaining them. Once an employee has been onboarded, it can cost over $7k to replace them, due to spending on in-person training, loss of productivity and quality. how.fm was launched to tackle this mounting issue.

Founded in 2019 by serial entrepreneurs Andreas Kwiatkowski and Farhoud Cheraghi, how.fm aims to boost onboarding of manual labour by disseminating knowledge and optimising processes across enterprises.

Andreas Andersson, EMEA Safety Lead at Ingram Micro said, “how.fm helps us overcome the language barriers our business faces every day. The CMS system allows us to quickly set up training material to use for anyone in our facilities, regardless of employment type or country of origin. The fact that we can test the knowledge of each trainee helps us a lot on the compliance part as well. An excellent system that is easy to implement, set up and then use.”

Cologne-based how.fm targets a sector that has largely been ignored by technology innovation, focusing its efforts on blue-collar workers. Its tools are aimed at workers who don’t sit at a desk all day … It provides digital onboarding, training and retraining to workers in their native tongue and allows users to create step-by-step training videos for their employees.

how.fm, a Cologne, Germany-based SaaS training platform enabling warehouse operators to onboard, upskill, and support their operators every day, raised $5.4 million in a seed funding round led by Join Capital.

how.fm is empowering the multinational deskless workforce in warehouse operations and production lines across the world. Using how.fm’s digital coach, businesses can save time and money, increasing productivity and empowering employees in a more efficient way.