Are you continuously onboarding new workers beyond capacity? Do your key people spend up to 50% of their time training and supporting inexperienced workers? Do you have to deal with rising costs for in-person training, off- or on-the-job? Many industries are struggling with with high turnover and temp worker share.
Are you approaching a generation change in your workforce, requiring knowledge transfer? Do you want to tackle knowledge silos and key-person dependency, freeing up the time of your experienced workers? Do you wish colleagues could step in for each other, at any time? Do you finally want to promote job rotation, without fearing productivity loss? Lots of companies like yours need to tackle the impending skill gap.
Does it take too much time to ramp-up your workers? Is poor knowledge retention, once trained, slowing you down? Do your workers make mistakes or get stuck too often? Businesses everywhere are looking to increase output, reduce costs of non-quality, or comply with rules and regulations.
Do people keep asking you before referring to documentation? Are your printed work procedures and posters not always up-to-date? Does your single-language documentation meet an influx of workers from other countries speaking different languages? Even with standard operating procedures in place, traditional manuals and binders often take precious time to find or sometimes get lost.