It’s all about the “How do I do that, step-by-step?” question. Procedural know-how like “How do I pack this order?” less than fact-based knowledge like “What are our company values?” better served with a traditional e-learning solution.
Turn formerly written instructions into interactive natural-language conversations.
Accessible right where you need them in any language. Like “How do I assemble this box?”
Next time before wasting time and money on a support hotline for “How do I process the return of a broken item?”, just ask how.fm and have our digital coach walk your employees through the process.
Always friendly and at their own pace.
Help workers through the entire employee lifecycle. Whether it is with a one-time live support-in-task exercise or a gradual buildup of skills and hands-on experience. Shorten ramp-up time, while freeing up experienced workers. Cut training and how-to support costs by up to 50%.
Close the skill gap and get your team to peak performance in record time. Standardize and roll-out your knowledge globally within your entire organization. Enforce standardization and ensure compliance. Increase output and quality while decreasing error rate by 20%.
Empower your employees to learn and help themselves without you. Provide the same know-how to everyone in need, unlocking self-assurance, motivation, and rapid skill-building. Up to expert performance and mastery. More than 85% of our users said they would prefer how.fm over other alternatives.
Are you continuously onboarding new workers beyond capacity? Do your key people spend up to 50% of their time training and supporting inexperienced workers? Do you have to deal with rising costs for in-person training, off- or on-the-job? Many industries are struggling with with high turnover and temp worker share.
Are you approaching a generation change in your workforce, requiring knowledge transfer? Do you want to tackle knowledge silos and key-person dependency, freeing up the time of your experienced workers? Do you wish colleagues could step in for each other, at any time? Do you finally want to promote job rotation, without fearing productivity loss? Lots of companies like yours need to tackle the impending skill gap.
Does it take too much time to ramp-up your workers? Is poor knowledge retention, once trained, slowing you down? Do your workers make mistakes or get stuck too often? Businesses everywhere are looking to increase output, reduce costs of non-quality, or comply with rules and regulations.
Do people keep asking you before referring to documentation? Are your printed work procedures and posters not always up-to-date? Does your single-language documentation meet an influx of workers from other countries speaking different languages? Even with standard operating procedures in place, traditional manuals and binders often take precious time to find or sometimes get lost.
“how.fm is a smart assistant for digital training and performance support in manual work procedures, handicrafts and technical skills, or how-to knowledge in general. Providing self-help to new employees, trainees, and temp workers. Step-by-step, off- or on the job.” — Stella, Business Owner
“Now I never again have to explain things twice and still get my team to peak performance in record time — with a tool they really love.” — Wolfgang, Supervisor
how.fm supports physical problem-solving and manual skill development .
We want to help your company with performance support and training from quick-fix to mastery.
We are 100% focused on standard operating procedures (or SOPs for short).
Ready to put your manual worker onboarding and support on autopilot?
Unlock the future of how-to training for your company today.